WhatsApp & Website AI Chatbot Development

Most customers message first and call later, if at all. A chatbot answers that first message instantly, at any hour, which is when interest is highest. For shops and D2C brands it answers product questions, shares catalogues, checks order status and handles returns.

For clinics, coaching institutes and service businesses it books appointments and sends reminders. For real estate and high-ticket sales it qualifies enquiries by budget, location and timeline before your team spends time on them. Every conversation is captured as a lead with the customer's answers attached, so nothing depends on someone remembering to reply.

A chatbot is only as good as what it knows. We load your product catalogue, price lists, FAQs, policies and service areas into the bot and limit it to that information, so it answers accurately instead of inventing. Tone and language match your brand, in English, Hindi or Hinglish.

Rules control what the bot must never do, such as promising discounts or giving medical or legal advice. When a question falls outside what it knows, or a customer asks for a person, the conversation moves to your team inside a shared inbox with the full chat history visible.

We set up the bot on the official WhatsApp Business Platform with approved message templates, so your number stays safe from bans. The same brain can run a chat widget on your website and answer Instagram messages. Leads flow into your CRM, Google Sheet or our own CRM setup, tagged with source and interest.

Order and booking data can sync with your store, calendar or billing system. Broadcasts go only to customers who opted in, and opt-outs are honoured automatically. You get a dashboard of conversations, leads captured and questions the bot could not answer, which tells you what to add next.

We begin by reviewing your most common customer questions and the steps from enquiry to sale. Then we design the conversation flows, set up the WhatsApp Business account and templates, load your knowledge base and connect integrations. Before launch we test the bot against real questions from your past chats.

After launch we review conversations weekly in the first month and improve answers where customers got stuck. Pricing is a custom quote based on channels, conversation volume and integrations, with WhatsApp's own per-conversation charges shown separately. Support runs six days a week.